Hoodies

Your order will be shipped within 7-14 business days. You will receive a shipping confirmation email with delivery details. Delivery time is estimated from the time your order is shipped. All orders are processed Monday through Friday, excluding holidays.

Deliveries are made Monday to Friday from 9am - 8pm. Support The Military cannot be held responsible for any unanticipated delivery delays beyond our control.

Pre-order and Back-order items will ship on the estimated date noted on the product description page. These items will ship through Premium Express once they become available. Once your item(s) have shipped, you will receive a confirmation email containing a link to track your order. 

If you need further assistance tracking your package, please contact the preferred carrier directly and provide your tracking number.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@supportthemilitary.shop . We will provide further instructions for returns.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@supportthemilitary.shop

Damages And Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Wrong Size? Wrong Color? No problem. Products shall be returned/exchanged within 30 days of purchase date damage free with any rips, stains, deodorant markings, wear marks, pet hair, sprays and unwashed. *All Clearance/Sale Items are final. No returns/exchanges allowed on these products due to final sale/low inventory

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@supportthemilitary.shop